Support

We are centrally located in the heart of Louisville, giving us easy access to the metropolitan area.  But, we also travel across the state to support your business wants and needs.

Our helpdesk is manned by knowledgeable staff that can often resolve your issues via email or over the phone for the fastest, most accessible problem resolution.   If your issue cannot be resolved by this means, we can schedule a support visit at your convenience.

Blutera Tech offers you the technological and business experience to build a long-range technology plan, implement the plan and provide on-going support as your technology partner.

Call and let us review your companies technological needs.

We will work to ease the stress of the transition by providing reliable service, listening to your needs, and learning your operations as quickly as possible.

  1. Transition
    • Learning curve deliverable – full network discovery document.
    • Create network inventory.
    • Create network document of pertinent information.
    • Create VISO of current network.
    • Audit and test current backup plan.
    • Review mission critical applications and support plan.
    • Audit software and licenses.